Warranty

Thank you for choosing our Golf Cup Insert. We stand behind the quality of our products and are committed to ensuring your satisfaction.

Warranty Coverage

3-Year Turf Warranty

  • If we applied the turf and it becomes loose, detaches, or separates within 3 years of purchase, we will replace the turf free of charge.

5-Year Insert Warranty

  • If any part of the insert fails, breaks, or becomes unusable within 5 years of purchase, we will provide a replacement insert free of charge.

How to File a Warranty Claim

  1. Contact our customer support team with your proof of purchase at GolfInserts@JandsonInc.com.
  2. We will provide you with a replacement item(s) along with a return label.  Return defective item(s) in the box provided within 20 days to:

Jandson Inc

Attn: Returns Department

975 Checkrein Ave.,

Columbus, OH 43229

 

  1. If the defective items have not been received within 25 days, the delivered items will be billed to you.

 

Exclusions

  • Damage caused by misuse, improper installation, modification, or normal wear and tear is not covered.
    • Misuse: Any application outside a golf hole with engaged threads less than 3 revolutions, or
    • Improper Installation: Inserted into a golf hole without screwing both parts, screwing at lease 3 revolutions or disk protrudes past a supporting surface excluding turf, or
    • Normal Wear and Tear: Discoloration, increased difficulty threading.
  • Warranty applies only to original purchasers and is non-transferable.

 

Contact Information

For warranty claims or questions, please reach out to us at: Email: GolfInserts@JandsonInc.com